TendTo
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For Providers & Health Networks

HIPAA-grade caregiver coordination — built to plug into your network.

TendTo is the caregiver layer your members already wish they had. A FHIR-interoperable, HIPAA-compliant platform for medical centers, ACOs, and community care networks — deployed as an embedded add-on or fully white-labeled. Designed for organizations where caregiver enablement is core to outcomes.

Email hello@tendto.ai · BAA + SOC 2 packet on request

Capabilities

Six capabilities your members need — already shipped, already in production.

Every TendTo deployment ships with the full caregiver suite. No bolt-ons, no separate procurement cycles per feature.

  • Centralized care coordination

    Tasks, scheduling, appointments, and follow-ups in one shared workspace — across the patient, family, aides, and your clinical team.

  • Medication tracking & reminders

    Pharmacy-label OCR, dose schedules, and FDA-grade interaction warnings. Reduces preventable readmissions tied to medication errors.

  • Real-time guidance

    AI assistant (Tali) answers plain-English questions about meds, benefits, post-discharge instructions, and common caregiving tasks.

  • Secure communication

    Role-scoped messaging between caregivers, patients, and your care team. Auditable, encrypted, never SMS or email.

  • Personalized insights

    Trends across vitals, journal entries, missed doses, and visit notes — surfaced to the care team, not buried in a portal.

  • Mobile access in the home

    iOS, Android, and PWA support. Works offline; syncs the moment connectivity returns. Built for caregivers who aren’t at a desk.

Trust & compliance

Built for procurement reviews, not retrofitted to pass them.

Security and interoperability were product requirements from day one — not patches added after a deal stalled in legal.

  • AES-256 encryption

    At rest and in transit (TLS 1.3). Per-circle envelope keys. Hardware-backed key storage.

  • HIPAA BAA available

    Signed Business Associate Agreement on every Premium and provider-tier deployment.

  • FHIR R4 interoperability

    Bidirectional FHIR R4 connectors for Epic, Cerner, and CMS Blue Button. SMART-on-FHIR-ready.

  • Row-level data isolation

    Postgres RLS scoped to circle and tenant. No cross-tenant query paths, ever.

Two ways to deploy

Embed it or rebrand it — your call.

Most partners start with the embedded add-on. Larger networks tend to graduate to a full white-label as caregiver enablement becomes a strategic line.

Add-on

Embed TendTo in your existing offering

Surface TendTo from inside your patient portal or clinician workspace via SSO + FHIR. Patients keep your brand; you get the caregiver coordination layer without rebuilding it.

  • SSO via OIDC or SAML — no second login
  • FHIR R4 read/write to your EHR or population-health stack
  • Audit and compliance reporting forwarded to your SIEM
  • API and webhook surface for custom workflows
White-label

Ship a fully branded TendTo

Your name, your colors, your domain. We operate the platform, you own the relationship. Ideal for ACOs, payers, and integrated delivery networks expanding non-clinical support.

  • Custom domain, theme, and email templates
  • Dedicated tenant with isolated infrastructure
  • Onboarding playbook + caregiver-success enablement
  • Co-marketing kit and HIPAA-aligned launch materials
Who it's for

Built for organizations that already coordinate care — and want to extend that into the home.

  • Integrated delivery networks (IDNs) and academic medical centers
  • Community-based geriatric networks and faith-based care organizations
  • Home-care agencies, hospice teams, and PACE programs
  • Medicare Advantage plans and ACOs investing in caregiver enablement
  • Hospital-at-home and post-acute transition-of-care programs

Let's talk about what caregiver enablement looks like in your network.

Whether you're piloting a hospital-at-home program, expanding an ACO's non-clinical benefits, or building a community-care network, we'll scope a partnership that fits — and ship it on a clinical-grade timeline.

We typically respond within one business day · BAA, SOC 2, and architecture packet available on request